Our Refurbished Laptop Condition & Battery Policy

At UNSA, we are committed to providing high-quality refurbished laptops that you can trust. This policy outlines our standards for product condition and battery health, ensuring you have a clear understanding of what to expect when you purchase from us.

Our Quality Standards

All our refurbished laptops are carefully sourced from trusted suppliers, selected to meet our quality standards. Each device is tested and refurbished by professionals before we make it available for sale.

What You Can Expect

Appearance: Some laptops are in excellent cosmetic condition, while others may show more signs of wear. We aim for a high standard with minimal wear while keeping value in mind.

Functionality: Every device is fully functional and tested to perform reliably. Some laptops are even upgradable.

Reliability: All key components are verified by our suppliers, so you receive a dependable laptop at a great price.

Our Battery Health Guarantee

Every laptop's battery is tested to ensure it meets our quality standards. We guarantee at least 60% of original design capacity, with most batteries typically ranging between 80% and 100%.

Batteries are not brand new, and may be either original or replacement. While we cannot confirm their exact origin, each one is carefully tested to ensure it is in good condition and reliable for everyday use.

How to Get the Most Out of Your Battery

Battery lifespan depends on more than just its health percentage, it also depends on how you use it. A few tips to help maximise battery life:

  • Adjust screen brightness — lowering it is one of the easiest ways to conserve battery power.
  • Enable battery saver mode — most operating systems have a "battery saver" or "eco" mode that automatically adjusts settings to extend battery life.
  • Manage your apps — close applications or browser tabs you're not using, as background processes can drain your battery.
  • Optimise charging habits — avoid leaving your laptop plugged in all the time. It's best to let the battery discharge and then recharge it.
  • Ensure proper ventilation — laptops can overheat on soft surfaces like a bed or couch, which blocks the air vents and makes the fan work harder. Use a hard, flat surface for proper airflow.
  • Keep software updated — install system and software updates to help your laptop run at its best.

Our Quality Promise

We work hard to ensure our laptops meet good operational and battery health standards. While we cannot guarantee perfection with refurbished products, we make every effort to supply devices that will serve you well.

If you have any questions, please don't hesitate to contact our customer support team.