Our Refurbished Laptop Condition & Battery Policy

At UNSA, we are committed to providing high-quality refurbished laptops that you can trust. This policy outlines our standards for product condition and battery health, ensuring you have a clear understanding of what to expect when you purchase from us.

Our Quality Standards

All our refurbished laptops are carefully selected and restored to excellent condition from a range of our suppliers that are carefully selected to meet our standards


All our refurbished laptops are carefully sourced from trusted suppliers. Each device has already been tested and refurbished by professionals to meet quality standards before we make it available for sale.

What You Can Expect:

Appearance: While some laptops are in excellent condition other laptops may have more signs of wear but we try and get a high standard of laptop with less wear but still keep value in mind.

Functionality: Every device is fully functional and tested to perform reliably. Some laptops are even upgradable.

Reliability: All key components are verified by our suppliers, so you receive a dependable laptop at a great price.

Our Battery Health Guarantee

All our laptops are tested to ensure the battery meets our quality standards. We guarantee that every device will have at least 60% of its original design capacity, while most typically ranging between 80% and 100%.

While batteries are not brand new, they may be either the original or a replacement. Although we cannot confirm their exact origin, each one is carefully tested to ensure it is in good condition and reliable for everyday use.

How to Get the Most Out of Your Battery

The lifespan of your laptop's battery is not just about its health percentage; it also depends on how you use it. Here are some tips to help you maximise your battery life:

Adjust Screen Brightness

Lowering your screen brightness is one of the easiest ways to conserve battery power.

Enable Battery Saver Mode

Most operating systems have a "battery saver" or "eco" mode that automatically adjusts settings to extend battery life.

Manage Your Apps

Close any applications or browser tabs you are not actively using. Background processes can drain your battery.

Optimise Charging Habits

Avoid leaving your laptop plugged in all the time. It's best to let the battery discharge and then recharge it.

Ensure Proper Ventilation

Laptops can overheat when used on soft surfaces like a bed or couch, which blocks the air vents. This causes the fan to work harder and consume more battery. Always use your laptop on a hard, flat surface to ensure proper airflow.

Software Updates

To help ensure your laptop is working its best make sure to keep your device update by all systems and software updates are completed

Our Quality Promise

We strive to provide high-quality refurbished devices and work hard to ensure our laptops meet good operational and battery health standards. While we cannot guarantee perfection with refurbished products, we make every effort to supply devices that will serve you well.We hope this policy provides you with the information you need to make an informed purchase. If you have any questions, please don't hesitate to contact our customer support team.